Sales Policy
Sales Policy for Snaptopis
Effective Date: December 18, 2024
At Snaptopis, we aim to provide an exceptional shopping experience for our customers. This Sales Policy outlines the terms and conditions governing the sale of products on our website. By making a purchase on our website, you agree to comply with the terms of this policy.
1. Order Process
- Placing an Order: When you place an order on our website, you are making an offer to purchase the selected products under the terms of this Sales Policy.
- Order Confirmation: Once your order is successfully placed, you will receive an order confirmation email. This confirms that we have received your order request. However, it does not indicate acceptance of your offer. Acceptance of your order occurs when we process and ship the item(s).
- Order Cancellation: If you wish to cancel your order, please contact us immediately. Orders can be canceled before they are processed or shipped. Once an order has been dispatched, it cannot be canceled but may be returned.
2. Pricing and Payments
- Pricing: Prices displayed on our website are in USD and are subject to change at any time. We make every effort to ensure that pricing is accurate, but errors may occasionally occur. If a price error is detected, we will notify you before processing your order.
- Taxes: Sales tax is applicable where required by law and will be added to your order during checkout.
- Payment Methods: We accept various payment methods, including credit and debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment processors.
- Payment Authorization: Your payment will be processed at the time of order. If there are any issues with payment, we will contact you to resolve the issue before proceeding with the order.
3. Product Availability
- Stock Availability: All products are subject to availability. If a product is out of stock or unavailable after your order is placed, we will notify you and either provide an alternative product or offer a full refund.
- Backorders: If an item is temporarily out of stock, we will make it available for backorder. If you opt to place a backorder, the item will be shipped once it becomes available.
4. Shipping and Delivery
- Shipping Methods: We offer a variety of shipping methods, including standard and expedited shipping. Shipping fees are calculated during checkout based on your location and the shipping option you select.
- Processing Time: Orders are typically processed and shipped within 1-3 business days.
- Delivery Times: Delivery times vary based on your location and the shipping method chosen. You will be provided with a tracking number once your order has shipped.
- Shipping Restrictions: At this time, we only offer shipping within the United States.
5. Returns and Exchanges
- Return Eligibility: You may return most items within 30 days of receiving your order, as long as the items are in new, unused condition, and in the original packaging.
- Exchange Process: If you would like to exchange an item, please return the original item and place a new order for the desired product.
- Non-returnable Items: Some items may not be eligible for return or exchange, such as personalized products, clearance items, and digital downloads.
- Refunds: If your return is approved, we will process a refund to the original payment method within 7-10 business days after receiving the returned product.
6. Limitation of Liability
- Product Liability: Snaptopis is not responsible for any injury, loss, or damage caused by the use of products purchased from our website.
- Website Availability: We do not guarantee that our website will be uninterrupted or free from errors. We are not liable for any downtime, website disruptions, or technical issues.
7. Customer Responsibility
- Accurate Information: You are responsible for providing accurate, current, and complete information during the ordering process.
- Compliance: You agree to comply with all local laws and regulations regarding the purchase and use of products purchased through our website.
8. Contact Us
If you have any questions about our Sales Policy or need assistance with your order, please contact us at:
- Phone: (504) 218-8237
- Email: support@snaptopis.com
- Address: 4026 Juno Dr, USA